Toimituskäytäntö

Processing Time:

Orders are typically processed and shipped within 1-2 business days after payment confirmation, unless otherwise specified. Please note that during busy seasons or special promotions, processing times may vary, but we always strive to get your order to you as quickly as possible.

Shipping Methods:

We offer a variety of shipping options to accommodate your needs:

  1. Standard Shipping: Estimated delivery time is 7-15 business days.
  2. Expedited Shipping: Estimated delivery time is 3-5 business days.
  3. International Shipping: We offer international shipping to select destinations. Shipping times may vary based on location.

Shipping Costs:

Shipping costs are calculated based on the shipping method selected and the destination of the package. The shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking information to stay updated on its progress.

Shipping Restrictions:

Please be aware that we may not be able to ship to certain international destinations due to shipping restrictions or customs regulations. If you have any concerns about shipping to your location, please contact us before placing your order.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier for assistance. If you encounter any issues during this process, feel free to reach out to our customer support team, and we will do our best to assist you.

Returns and Refunds:

For information on returns and refunds, please refer to our Refund Policy

Contact Information:

If you have any questions or need further assistance regarding shipping, please don't hesitate to contact us at support@belenora.com

We are here to help!

Thank you for shopping with us. We appreciate your business and strive to provide you with the best possible shopping experience.